Frequently asked questions

Find the solution to your problem in a few easy steps

In order to login to your JSQL Admin Panel go to:  http://testing.softwarecartoon.com/#/auth/login and login with your e-mail address and password that you received in e-mail or create new account.

Log in to your JSQL account and click the “View Profile” button. There you can change your password and any other personal information. 

If you can’t log in to your account use the “Forgot your password? Click here” button and check your e-mail inbox.

You can download your developer key file from your JSQL account.

Click on the Download Dev Key button  in the Main Navigation menu.Then click on the “Download” button and downloading of the file should begin.

Click the “Add api key” button in the Main Navigation menu. Enter the name of application and confirm with the “Save” button.

Click on the “Api keys” section in the Main Navigation Menu. Click on the chosen appliaction. You can copy API key from the “Key” bar.

 

Click the “Hashing options” button in the Main Navigation menu, choose the application you want to configure. Change or enter hashing options and click the “Save” button.

For more details about configuration settings see Documentation page.

Click the “SQL Queries” button in Main Navigation menu. Choose the application, find the query you want to change and double-click the query’s content. Correct the query and confirm by clicking anywhere on the page. Your query have been changed.

Note: Only app_admin and app_dev members are able to edit the queries.

New developer for your application: Click the “My team” button in the Main Navigation menu. In “Add member” section enter all the necessery informations and click “Send” button. Your team member will receive an e-mail with login and password to their account. 

New admin for your applications: Click the “My admins” button in the Main Navigation menu. In “Add admin” section enter all the necessery informations of new or existing member and click “Send” button. Your new team member will receive an e-mail with login and password to their acount. 

Your team members  can be assigned to your existing aplications in “Members” section. Clicking the “Application” button next to the member’s name and choose the application, confirm with the “Assign” button.

Delete your team member: Click the “My team” button in the Main Navigation menu. In “Members” section click the “Delete” button next to the member you want to delete. Confirm by clicking the “Yes, delete” button. Your team member is deleted now.

Delete your application’s admin: Click the “My admins” button in the Main Navigation menu. In “Admins” section  click the “Delete” button next to the member you want to delete. Confirm by clicking the “Yes, delete” button. Your admin is deleted now.

You can also demote your admin to developing role. In order to do that Log in to your JSQL account and click the ‘My admins’ button in the Main Navigation menu. In “Admins” section click the “Demote” button next to the member you want to delete. Confirm by clicking the “Yes, demote” button. Your admin will no longer have admin’s permissions.

In case of any more questions, please contact us

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